BellSouth Phone Numbers and Emails

Toll-Free Number:

  • (888) 333-6651
Send Message

Customer Service:

  • (800) 901-9878
    ATandT Prepaid
  • (818) 238-5810
    Burbank, California
  • (760) 434-2893
    Carlsbad, California
  • (866) 241-6567
    Customer With Disabilities (TTY)
  • (866) 241-6568
    Customer With Disabilities (Voice)
  • (866) 435-3264
    Dial-Up: Billing and Payments
  • (855) 288-2727
    Digital Life: Monitoring, Bill and Account
  • (800) 288-2020
    DIRECTV®, U-verse® TV, DSL, Dial-up, Internet, Digital Phone
  • (800) 772-3140
    Disability and Aging for Wireline Services (Voice)
  • (925) 833-6650
    Dublin, California
  • (916) 614-3208
    El Dorado Hills, California
  • (707) 428-7400
    Fairfield, California
  • (775) 784-9857
    Fernley, Nevada
  • (650) 752-0532
    Palo Alto, California
  • (866) 975-0050
    PREPAID Wireless Home Phone
  • (775) 334-4636
    Reno, Nevada
  • (800) 288-9983
    Rewards Center
  • (775) 463-6531
    Yerington, Nevada
  • (800) 791-6661

Legal:

  • (866) 385-3193
    Privacy Inquiries

BellSouth Emails:

Customer Service
Legal
Privacy Inquiries
info@att.com
copyright@att.com
Copyright Infringement Inquiries
Is this your business?
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Contact Information

Corporate Office Address:

AT and T Inc.
1800 Perimeter Park Drive, Suite 100
Morrisville, North Carolina 27560
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 7:00pm


Other Location:

2250 E Imperial Hwy

El Segundo, CA 90245

More contact details

BellSouth Rating Based on 7 Reviews

Rating details

1.8
more details
Customer service
Diversity of Products or Services
Website
Value for money

Rating stats

Rating trend

How Good is BellSouth's Customer Service?

Melvine Foh
Melvine Foh
Feels Disappointed | Jan 25, 2024

I had to go thru 3 reps before I finally got repair technician. I have an ATT landline and you only get U-verse when you call. And then their referrals to "escalation" and then "technician" are also no help for landline issues. And when they got thru not helping me, the rep tried to sell me something!! I was told my phone would be fixed twice with nothing happening. It took 6 days after my "ticket" was processed. I finally received a call (the was out of order for 6 days before the call) that my phone was fixed. It was a central office fix - six days for this?
My worst customer service experience ever. What clowns are in charge of this circus. One more thing: online and during waiting times I was told to go to www.att.com/repair - that site was not up, i got site not found messages. Did they not know this? Do they enjoy wasting my time when sites are down and it takes three transfers to get to a person that can help you? Who is the VP of this dis-service service?

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Yolonda Jnz
Yolonda Jnz
Feels Disappointed | Nov 23, 2023

I received a new phone and I could not get into my Bellsouth email. I was pretty much told but they couldn't help me

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Doriana Jou
Doriana Jou
Feels Neutral | Nov 02, 2023

To many AI menus. I remember the days you dialed a business and a person knowledgeable would assist you.

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Kismet Kbp
Kismet Kbp
Feels Disappointed | Sep 11, 2023

Bell South is not serving their phone line customers. People who still use hard land lines have few options. The company has severely neglected their land line service.

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Basim Vno
Basim Vno
Feels Satisfied | Aug 01, 2023

They recovered an email that hadn't been used in 24 months!

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Jodie Smh
Jodie Smh
Feels Disappointed | May 27, 2023

I could not understand her

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Summary of BellSouth Customer Service Calls

2.3K TOTAL
CALLS
06:37 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BellSouth?

Product/ Service Question:

  • “Land line phone not working”
  • “Cable and internet service”
  • “Wifi”

Staff Question:

  • “New service”
  • “Get service”
  • “No service at my house”

Account Question:

  • “Problem with email account”
  • “Forgot password”
  • “Can't login to email”

Request for Information Question:

  • “I deleted 8 months of emails. Can I get them reatored”
  • “Bid information on lawn care for all of western, Kentucky location”
  • “Need help logging in to email”

Payments and Charges Question:

  • “To pay phone bill”
  • “I made electronic payment through my checking and I had the wrong address I was trying to pay my DIRECTV bill and I made the payment to AT&T BellSouth need I need to have the money sent to 80 DIRECTV”
  • “I need a proof of bill of my old address”

Activation/ Cancellation Question:

  • “Cancel email”
  • “Canceled service”
  • “Cancel”

Return/ Replace Question:

  • “Box on house needs to go. I'm painting and changing siding. No land lines”
  • “Locate Model B650 replacement handset. Please.”
  • “Pole needs replaced”

Shipping and Delivery Question:

  • “Telephone pole is down. Where is the hanging low?”
  • “Email doesn't load . I haven't received an email since AUgust”
  • “My email is not coming up”

Website/ Application Question:

  • “Need a technician on site to repair damage”

Cards Question:

  • “Lost my prepaid sim card”

Employment Question:

  • “Report death of a former employee”

Other Question:

  • “Pole down”
  • “Antenna fell on deck”
  • “Exposed optical cable”

About

Related Companies

ATT, DIRECTV, Cricket Wireless, Directv Now, ATT U-verse

Summary

BellSouth is a wholly owned subsidiary of AT&T Inc. AT&T is the leader in the industry of telecommunications providing local and long distance telephone services, wireless service and DSL Internet access in the US. The company is headquartered in San Antonio, Texas. Net income of AT&T totals to several billions. The tagline of the company is: "Your world. Delivered." The company was formed after the acquisition of the American Telephone and Telegraph Company by SBC Communications, Inc. The company states that the core of AT&T is wireless services.

Bellsouth is one of the sponsors of the political campaigns in the US.

BellSouth reviews and complaints

BellSouth is ranked 371 out of 2028 in Telecommunications category

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